Evaluations D'Hôtel

* * * * *

Nice location and stay

Had a great time in a hotel that is walking distance to the center of town. The water level in the pool was not right so it was closed. The breakfast was decent, not great but checked the block.

James on Hotels.com, 10.02.2020
* * * * *

Thank you

Nice staff

Anonymous on Booking.com, 05.02.2020
* * * * *

Exceptional

War alles super

Natalia on Booking.com, 01.02.2020
* * * * *

The excellent hotel choice- all you need for a perfect weekend away from home

The location was excellent, staff was exceptionally friendly and helpful. Rooms were very spacious and very clean. Breakfast buffet had fresh and good quality food and proper espresso and freshly squeezed orange juice- what do you need more. And also, we had a pianist playing... that was great! I will definitely come again ! Bad: The steam room in spa was not working ...but other sauna was, so that was the only small problem.

Lina on Booking.com, 19.01.2020
* * * * *

Good

2 big pluses: great location and own open pool with thermal water; nice breakfast Bad: We stayed at New Years holidays and it was a lot of guests in the hotel - may be this is the reason of low quality service. We stays there from time to time more then 10 years and that is why it was sad. Shampoo and shower gel we’ve got only once - when we arrived. If you want to get more - you have to go to reception. You have to go there for any questions you have. Quality of cleaning is low.

Julia on Booking.com, 12.01.2020
* * * * *

We’ll be back!

Great location , room was large , spa service was amazing

Patricia on Hotels.com, 10.01.2020
* * * * *

Needs to improve wifi

The hotel and amenities are quite nice, however, the inability to get wifi in our room was a serious problem. We had to go to the lobby in order to get wifi and connect with our workplaces.

Traveler on Hotels.com, 07.01.2020
* * * * *

Good

Good location, fine spa with outdoor pool, a nice tea lounge with quiet atmosphere. Very tasty and refined food at new year eve dinner. Bad: Average breakfast, clumsy staff, broken equipment ( coffee machine, juice squeezing machine). You need a little bid upgrade your staff training

Marek on Booking.com, 01.01.2020
* * * * *

Exceptional

Excellent location. Hotel Parking . Thermal water pool.

Rida on Booking.com, 27.12.2019
* * * * *

Good

Spa / naturel source/ swimming pool is perfect for staying with children!!!! Business class room with balcony- terasse (40m2)is perfect .! central situation+ parking! Bad: absence of hospitality on reception, the Consierge is not helpful and a little bit agressive! Absence of room service the 25 of December:0 Please, you should be a little bit more polite and kind , helpful with your clients!!!! Standart room (13m2) is too small for this kind categorie of hotel Thank you!

Fedor on Booking.com, 27.12.2019
* * * * *

Very Good

Bit pricey for the facility. Dated rooms and not a lot of service. E.g. failed to replenish the drinking water in the spa even after being reminded

Giovanni on Booking.com, 26.12.2019
* * * * *

Fantastic hotel

Spa, location Bad: Nothing

Julian on Booking.com, 25.12.2019
* * * * *

Exceptional

Wellness war Gut ???

Vladimir on Booking.com, 23.12.2019
* * * * *

Fantastic Hotel

Modern hotel and and old half blended together nicely. The rooms are modern and large. The big feature is the in hotel spa. There is a warm indoor lap pool and a hot pool that in both indoor and outdoor.there were plenty of loungers. Also a dry and wet sauna. The exercise room was under repair. Service in the restaurant and bar could have been better.

ryantar2018 on TripAdvisor, 16.12.2019
* * * * *

Good

Outdoor termal pool,breakfast and dinner Bad: Everything was fine but not excelent.

Mraral on Booking.com, 10.12.2019
* * * * *

Awesome

the pool and the sauna

Anonymous on Booking.com, 06.12.2019
* * * * *

Hotel Go-tell.

Lovely hotel with parking. Spa in ok condition. Lovely helpful staff. Highly recommended.Not far from XMas market.

Eddie on Hotels.com, 05.12.2019
* * * * *

Trip to Baden Baden

Every things is well arranged and organised Bad: Nothing every things are perfect

Drjasem on Booking.com, 24.11.2019
* * * * *

Exceptional

Prima Wellnessbereich

Frank on Booking.com, 23.11.2019
* * * * *

Exceptional

Personal extrem freundlich

Jörg on Booking.com, 16.11.2019
* * * * *

Great hotel and staff, but make inquiries if you are a picky sleeper.

The wellness facilities (sauna and thermal pools) were great. We loved the refreshments that were available and the Horse-themed bar was great. The staff was also very nice and attentive. We enjoyed the half Board a-la-carte dinners very much. Even with some (very minor) medical restrictions on what I can eat, they were very accommodating. Bad: The beds did not serve us very well. A style of mattress is, of course, something personal, but both me and my partner did not enjoy the firm, unyielding mattresses overly well. Furthermore, the beds were twins-shoved-together. Trying to find your SO in your sleep could lead to some unfortunate tumbling between the two beds as they drift apart. Because the head-rest-end is on wheels, they do slide easily.

Anonymous on Booking.com, 11.11.2019
* * * * *

service to be improved, location great

Pool is great inside and outside. Opening times for the pool is really appreciated! Cleaning staff and reception are very friendly and polite. They do a great job! Welcome in this hotel is very warm and you feel be welcomed. Tea area with the big stairs and big pictures on the wall in the hallways are very nice. Bad: Service in the restaurant not according standard for this hotel. Most of the time service not granted, only to specific people. Coffee was awful, breakfast ok, but had much better breakfast outside. It would be ok for a 3 start hotel category. Towels in the pool are out of stock after half the day. In the evening no staff is available at all to clean at least the floors in the pool area.

Anonymous on Booking.com, 09.11.2019
* * * * *

Awesome

spa was lovely

Anonymous on Booking.com, 08.11.2019
* * * * *

A good place to enjoy.

Location, and spa. Bad: All was good.

Jean on Booking.com, 08.11.2019
* * * * *

All ladies spa visit

Loved spa facilities and massage treatments highly recommended. The bar staff made us very at home. Bad: Better choice of food in restaurant and service bit slow for deserts

Lynda on Booking.com, 31.10.2019
* * * * *

Exceptional

Location, clean, great service Bad: Not free parking and the breakfast is not worth it. Its better to eat breakfast in other restaurants or bakeries. And will be much cheaper.

Anonymous on Booking.com, 31.10.2019
* * * * *

We have been coming to this hotel every year for the last 5 years. The location. Is wonderful, break

Location Bad: Bed not comfortable for the standard of the hotel. Pillows not so comfortable either.

Rick on Booking.com, 22.10.2019
* * * * *

in the center of Baden Baden

Location Bad: no thing

Mohammad on Booking.com, 18.10.2019
* * * * *

Awesome

Very friendly staff, beautiful surroundings located in a park

Stephan on Booking.com, 15.10.2019
* * * * *

Exceptional

Beautiful rooms, beautiful pool and spa, excellent breakfast Bad: Parking - no room in garage and expensive

Kathy on Booking.com, 11.10.2019